The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Shipping & Delivery

• Standard Delivery Charges within the United States

  Up to $15.00 ($5.00)

  $15.01 to $50.00 ($6.00)

  $50.01 to $75.00 ($7.00)

  $75.01 and up ($8.00)

  Express Shipping

  For an extra charge of $15 we can have your package delivered to most U.S. destinations. If we receive your order by 2 pm CDT you'll receive your purchase in the afternoon of the following day, excluding Saturday and Sunday. If we receive your order on Sat or Sun, we will ship on Monday.

  General Information

  Purchases are shipped from our Illinois warehouse, the package should be delivered in 5-10 business days of receipt of the order. Business days are Monday through Friday, excluding Holidays. In the event of a delay, we will notify you by email.

  There is a $10.00 charge for address changes on packages that need to be re-routed during delivery due to an incorrect address. Please be sure that you enter the correct shipping address during checkout. Undeliverable shipments and refused deliveries will be charged for the original shipping fees plus a 10% handling fee.




• Sales Tax

• We are required, by law, to collect 7.5% sales tax on orders shipped within the state of Illinois. Orders that ship outside of Illinois State will not be charged tax.

  All prices are in US Dollars.




• Return Policy

• If you are not completely satisfied with your purchase, b amici will be happy to accept a return up to 14 days after you receive the item (see the following for exceptions). Items must be returned to b amici in new, unused condition, and be in original packaging. Returns must be post marked within 14 days of your receipt of the item(s). Undeliverable shipments and refused deliveries will be charged for the original shipping fees plus a 10% handling fee. Shipping fees are non-refundable. For free shipping offers, shipping fees will be deducted from your refund. Shipping fees are calculated at 10% of your original order amount. Please contact us within one week of receipt of a non-returnable item to report any problems. All sales become final 14 days after you receive the item(s).

  Defective or Damaged Items

  If you have received a product that you feel is defective or has been damaged in shipping, please contact us immediately via phone or email.

  Exchanges

  We process all exchanges as returns. Return the items you do not wish to keep and place a new order for the replacement items within 90 days.




• Store Hours

• Monday thru Friday 9 am to 5 pm

  Business phone: 847-235-2677

  Fax: 847-235-2411




• Miscellaneous

• Cancellations

  Orders are processed and shipped as soon as they are received and in most cases can not be canceled. When you receive your item, use our return procedure to return the order. Sorry, all shipping fees are non-refundable. Note: refused deliveries will be charged for the original shipping fees plus a 10% handling fee.

  Charges

  On all standard orders, your account is only charged when your order actually ships. You will always be clearly notified in advance of your charges via the shopping cart checkout screen or by email. We accept credit card payments from Visa, Mastercard, Discover and American Express.